Frequently Asked Questions

What do I do if I am having trouble participating in the program?

Please email gillette@thenewgen.com.

What are the participating products?

GilletteLabs Razor - Value Pack: Silver razor + 6ct (NEW EANS 8700216055536/FPC 80748717) at Gillette UK
GilletteLabs Champion Gold Edition, Travel 5up (NEW EANS 8700216150682/FPC 80759720) at Gillette UK

How long do I have to send in my receipt?

Participants with qualifying receipts will have up to 31/08/2024 to send in their receipt.

How long after my submission will I receive my code?

Participants should receive their code in up to 48 hours.

How do I redeem my code?

You can redeem your code here on the Microsoft website If you need help with the process follow the steps on the Microsoft website here